Return Policy

At Charcutnuvo, we strive to provide the best quality sausages. However, we understand that sometimes things don’t go as planned. If you would like a replacement or refund for your order, please follow these guidelines:

  1. Returns:
    • Please do not return the product. Due to USDA regulations, we cannot accept returns.
  2. Refunds:
    • Refunds will be issued to the original payment method used for the order.
    • Please allow 2-4 business days for the refund to process.
  3. Contact Us:
    • For returns or refund inquiries, reach out to our customer service team at indulge@charcutnuvo.com or call us at 303-288-9787.